Yes, however, you will have to pay additional subscription fees to upgrade your plan. Contact us if you’d like to proceed.

You can start, stop, or make changes to your plan at any time, but note that refunds are not given for cancellation or downgrades since all plans are billed annually. Contact us if you’d like to proceed.

FAQs

Frequently
Asked Questions

Q: Is the service restricted to charities and nonprofits?

No. We welcome all fundraising activities from a variety groups, causes, and many non-charitable status organizations.

Q: Where are Stratly services available?

At this time, our services are available to entities in Canada, the United States, and the United Kingdom.

Q: Can I keep my existing bank account?

Yes. Stratly’s Payment Services deposit funds into your bank (or banks) of choice.

Q: Can Stratly work with my existing gateway or merchant services?

Stratly’s Payment Service is currently able to integrate with the following gateways/merchant services: TD Bank Canada Merchant Services First Data Bambora, formerly Beamstream WePay

Q: Can I set up multiple locations?

Yes. Many of our existing clients have multiple locations in different cities, states, or provinces, and with different bank accounts to go with each location. You may set up as many location accounts as you need.

Q: Which currencies does Stratly support?

Donations can be made from a list of over 135+ countries and currencies. With Stratly Payment Services, you can accept online payments from anywhere around the world when your supporters use Visa, MasterCard, American Express, Discover, Diners Club International®, or Maestro; they will see the charge in their local currency.

Q: Do I have to download or install any software?

No. All of our products are cloud based, so you can just login and use them from any computer with internet service. The other great thing is that we are constantly making improvements to our products, and you will have access to all improvements in real time (and they’re free).

Before Signing Up

Plans & Pricing

System Requirements

Getting Started

Training

Data Migration

Security, Risk & Compliance

Privacy Policy

Sales and Support

Before Signing Up

What is Stratly?

Stratly is an all-in-one fundraising platform built for nonprofits of all shapes and sizes. Our tools help charities and non-profits run faster, raise more, and intelligently chart their path at previously unimaginable pricing. Our approach is to streamline every stage of the fundraising cycle in one platform from start to finish. We're here to help you raise more, execute, measure and scale your fundraising activities.

Is the service restricted to charities and nonprofits?

Where are Stratly services available?

Can I keep my existing bank account?

Can Stratly work with my existing gateway or merchant services?

When will I receive my funds from Stratly?

Stratly disburses funds directly into your organization's designated bank account. We combine daily payments/gifts from Visa, MasterCard, Discover, American Express, and Maestro (where accepted) into one or multiple deposits. Transaction fees are subtracted, and net funds are deposited into your organization's bank account. Inside the Stratly solution, the dashboard will display the full amount of the donations or payments.
You can choose a deposit schedule from the below options:

Daily deposit with three-day settlement lag
Weekly deposit with three-day settlement lag
Monthly deposit three-day settlement lag

Can I set up multiple locations?

Which currencies does Stratly support?

Plans and Pricing

Costs and Fees

Get access to our state of the art technology at a fraction of the cost along with unprecedented control over the fundraising experience.

Which plan is right for me?

Stratly offers five pricing plans: Launch, Grow, Engage, Impact, and Empower. Whether you're just starting out, growing your nonprofit, or are an already established organization working in different cities, states and countries, we have plans designed to fit your needs. Explore each plan type to determine which one is best for you and your organization. Our plans and pricing are based on features and include unlimited users along with a generous set of records built for nonprofits of all shapes and sizes.

What is your transaction rate and fee?

Are there any setup fees?

Can I upgrade?

What happens if I downgrade?

Can I change plans?

Are you planning to remove the legacy plans?

When I come up for renewal, will I be able to stay on my existing plan?

If new features come out, will they be added to my legacy plan?

System Requirements

Get access to our state of the art technology without the extra effort of setting up your system.

Do I have to download or install any software?

What are the system requirements?

An overview of compatibility with browsers and device operating systems is provided below. For optimal experience, we recommend you use the Stratly Fundraising Platform on one of the following browsers on your desktop, smartphone, tablet, or other device.

Web Interface Requirements
Browser	We recommend you use the latest available version of your chosen browser. Google Chrome Apple Safari (Mac) Mozilla Firefox Microsoft Edge or Internet Explorer 11 or greater
Device operating system	Microsoft Windows Mobile 8.1 or greater with Internet Explorer 11 Google Android 4.1 or greater with Chrome for Android Apple IOS7, IOS8, or IOS9 with Safari
Workstation Requirements
Operating system	Microsoft Windows 7, SP1; Windows 8.1; or Windows 10 Apple MAC OS X

*Please note these system requirements are subject to change. Any update to the system requirements will be available within the user guide.

Getting Started

Basic tips and tricks to get started with Micharity

Getting started with Stratly has never been easier or more intuitive. We provide you with everything you need to gain access to our platform and are always here to help you along the way.

How do I sign-up for Stratly?

How do I request a demo?

Go to Micharity.com > Click on the Request Demo button.
This will take you to our scheduling page where you can select the length of your demo along with the date and time for the meeting from a list of presets as shown below.
Once you select your time slot, you will be prompted to enter some personal information required for us to schedule this demo.
After booking the demo, you will receive a confirmation email with the date and time you chose. You will also receive reminder emails 1 day and 1 hour before your demo.

Is there an onboarding process?

Yes! Once you sign-up, an Onboarding Specialist will be in touch to provide you with an onboarding roadmap. This roadmap includes:

Discovery Call, Order Form, and Agreements
- Discovery Call: Identifies the client’s requirements and timeline.
- Order Form: Outlines the fees and terms quoted to the client.
- Solution Agreement: Provides a description of the services provided along with the general terms and conditions.
Tasks and Deliverables
- Migration Schedule: For clients who currently have data stored on a different solution and would like to migrate their data to Micharity.
- Training: Online or in-person training.

How do I login to my account?

How do I reset my password?

Go to Statly.com > Click on Login > Click on the link labeled Forgot your password? Everyone does.
This will take you to the password reset page shown in the figure below. Here, you can enter your organization name and email so that we can send you a password reset link.
Please make sure to check your spam/junk mail if you have not received the password reset link within a few minutes.

How do I access the user’s guide?

Training

Prescriptive training based on what you need.

Understanding how to use Stratly’s platform is vitally important, and our company provides a wide array of options to make our system work for your organization from day one. We’re here for you, no matter what.

What does remote training include?

What does recorded video training include?

What does personal web-based training include?

Our personalized web-based training allows you to work with an Onboarding Specialist to set an agenda specific to your system or task-oriented and training needs. Your organization can benefit from personalized training that uses your own data or sample data to cover topics important to you. Private remote training is sold and delivered during business hours. Sessions are tailored to the stated objectives of the learner.

What does on-site training include?

Data Migration and Duplication

What you need to know about data migration duplication

Data migration can be a tedious process, but don’t worry, Stratly is here to get you through it! We treat your data with the utmost care so that you can rest easy

What is data migration?

Can I migrate my data?

What data gets migrated?

The following types of data are available for import into the Stratly platform:

Account data such as constituent name, codes and contact information, relationships, and attributes
Donation data such as recurring, one-time gifts, donation amounts, dates, campaigns, funds, appeals, and payment methods
Event registration data such as event registration dates and amounts
Pledge data such as recurring, one-time gifts, installment and payment information
Membership data such as membership level, cost, start date, and end date

What are the technical requirements for data migration?

How does data migration work?

There are four steps:

Mapping and Analysis
- To get started, we use a recent backup of your data to create a data dictionary and analysis file. From here we apply our standard map for the Stratly platform and modify as required to match your needs. We’ll review your campaigns, attributes, phone types, constituent codes and more to transform and optimize these old codes into valuable information.
Cleaning and Duplications (Deduping)
- Prior to importing your legacy data, we'll clean it, standardize the addresses, and dedupe your records (remove any duplications). This best practice approach gives you better insight into what the final result will be and provides more accurate data for your review and validation.
Initial Load and Validation
- With your old data cleaned, deduped (duplicate records removed) and with a transformation plan in hand, we'll perform an initial full load into Stratly’s platform. Your team will then have a chance to review the result and experience hands-on what Stratly can do for your data.
Final Load
- Now it's time to make the switch. We'll work with your team to plan and prepare, then take another final backup of your existing platform data and populate Stratly. With your data successfully migrated, it's go time!

Security, Risk and Compliance

Is it safe to use Stratly Payment Services?

Security influences everything we do at Stratly . Our policy is to go above and beyond to make sure your information is secure. With Stratly , you get the highest levels of security and reliability for your fundraising applications and data. We’ll keep our eyes on the software, so you can keep your eyes on your mission. This is the biggest reason why we’ve partnered with TD Bank, WePay, Bambora, and First Data to process your payments. They are industry leaders when it comes to keeping your information safe online.

If you have questions about our partners' security procedures, please check out:

Is your technology secure?

Are you PCI compliant?

How are performance indicators monitored?

We will monitor performance indicators on the systems and network infrastructure to gauge the overall performance of hosting and will take reasonable steps to address systems and network infrastructure as required to maintain application performance. We will use an internal system to measure whether hosting is available, and you agree that this system will be the sole basis for resolution of any dispute that may arise between us regarding the availability.

What is the system’s availability?

We commit that the production version of the software in the hosting environment will be available at least 99.9% of the time (calculated on a monthly basis and excludes maintenance as stated above). Should you experience a disruption please notify us as soon as possible. To be eligible for a service credit, the average availability for the entire prior month must drop below 99.7% and you must notify us within 30 days of the end of that month so that we can investigate the issue. We will use our tools to measure and confirm any reported unavailability.

Upon timely notice of unavailability that qualifies for a credit, we will credit your next invoice as follows:

Monthly Uptime		Service Credit (Precentage of monthly fees for Subscription)
Minimum	Maximun
<=99.7%	>=99.5%	10%
<=99.5%	N/A	20%

Who owns my data?

You own your data, your confidential information and any artwork, logos, trade names, and trademarks that you provide to Stratly (“Your Data”). In order for Stratly to provide Solutions, you grant to Stratly and its suppliers a nonexclusive, fully paid-up license to use, reproduce, store, modify, and display your Data. Stratly may aggregate benchmarking results of your use of our Solutions with results of other customers’ usage and use and disclose such results on an anonymized basis for any purpose provided. We do not individually identify you, your confidential information, or your use of Solutions.

Where is data stored?

Privacy Policy and Terms of Use

Collection and Use of Personal Information along with Ownership of Site; Agreement to Terms of Use

Your privacy is very important to us and we work very hard at Stratly to keep you protected. Stratly’s privacy policy along with our terms and conditions have been carefully crafted to help us keep your data safe.

What is our privacy policy?

What are the Terms of Use?

Stratly Inc. reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these Terms of Use, Stratly grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Site. Please take a moment to familiarize yourself with our Terms of Use and let us know if you have any questions.